Nice to meet ya!
I'm Alexa: a seasoned Senior User Experience Research Manager with a passion for improving research processes, amplifying customer voices, and cultivating team culture. I specialize in forming teams and maximizing efficiency.
Friends and colleagues know me as Alexa “tell-me-a-little-bit-more-about-that” Carleo.
I am currently a Senior User Experience Research Manager at Verizon Connect.
Check out my work
Rapid Research: Process Creation & Project Management
Forming a team and creating a research process that delivers customer insights, rapidly.
Research Operations: Team Formation & Leadership
Forming a team that empowers our researchers to do impactful research (minus the overheard).
Reveal in a Box: Strategic Product Research
Taking a product tier from a business idea to a customer-centric reality in 6 months.
Kudos from the team
“Being on a team with Alexa is getting to see a genius at work! She's brilliant and creative in her execution on UX research. She's pragmatic and a "do-er" when it comes to project management. Most impressively, she's empathetic and inclusive in her approach to management and leadership.”
Cheryl Abellanoza - Associate Director of UX Research at Verizon Connect
“The Rapid Research team are superstars […] Alexa must do a great job managing them as they are all very nice and super helpful.”
Senior Product Owner at Verizon Connect